General conditions

These General Conditions will expressly regulate the relationships between Gym Company Retail S.L., AVDA street. CORTS CATALANES 9, 1st SHIP, SANT CUGAT CP 08173, SPAIN, and with CIF ESB65103012 (hereinafter, "Gym Company Retail s.l.") owner of the store and third parties (hereinafter "Users") who register as users and / or purchase products through the online store (or telephone) of the official website of Gym Company Retail S.L. ("", hereinafter the "Store").


    The User undertakes, in general, to use the Store, to acquire the Products and to use each of the Store's services diligently, in accordance with the law, morals, public order and the provisions of these Conditions General, and must also refrain from using them in any way that may prevent, damage or deteriorate the normal operation and enjoyment of the Store by Users or that could injure or cause damage to the goods and rights of Gym Company Retail S.L, its suppliers, Users or in general of any third party.


    The offers, promotions and discount codes in force will not be cumulative with each other or the interest-free financing option. The interest-free financing option is applicable for products between € 500 and € 6,000 always on their PVP price free of promotions and discounts. If you need more information about these terms, do not hesitate to contact us via phone or by writing to [email protected]


    a) The store reserves the right to decide, at all times, the Products offered to Users through the Store. In particular, Gym Company Retail S.L. may at any time add new Products to those offered or included in the Store, it being understood that unless otherwise provided, such new Products will be governed by the provisions of these General Conditions. Also, Gym Company Retail S.L. reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different kinds of Products offered in the Store.

    b) The Products included in the Store will correspond in the most reliable way that allows the web display technology to the Products actually offered. The characteristics of the Products and their prices appear in the Store. The prices indicated in the Store are in Euros and include VAT, unless otherwise indicated.


    a) Within a maximum period of twenty-four (24) hours, Gym Company Retail S.L. will send an email to the User, confirming the purchase. Said email will assign a reference code of the purchase, and will detail the characteristics of the product, its price, the shipping costs and the data of the different options to make the payment of the Products to Gym Company Retail S.L.

    b) The User who purchases a product through the Store must make the payment through the payment systems specifically detailed in the Store.

    c) The bank card with which the payment is made must have a Spanish bank or savings bank as the issuing financial institution.

    d) Gym Company Retail S.L. will file the electronic documents in which the contract is formalized, sending a copy to the User once the purchase is made. The contract will be made in the Spanish language.

    e) The order confirmation sent by Gym Company Retail S.L. It is not valid as an invoice, only as proof of purchase. Gym Company Retail S.L. will send the corresponding invoice with the Product.


    a) The user has a right of withdrawal whereby he can contact Gym Company Retail S.L via email at the following address: [email protected] and withdraw from the purchase within a period not exceeding fourteen (14) business days, counted from the receipt of the Product. The Product must be sent with the duly completed return sheet and a copy of the delivery note or invoice, duly completed, running by the user the direct cost of returning the Product. Such return will be made in accordance with the instructions that Gym Company Retail S.L. Indicate the User in response to his notification of the withdrawal exercise. The User must return the Product within a maximum period of fifteen (14) days after Gym Company Retail S.L. Indicate the return form.

    b) Withdrawal entails the return of the amount paid. For this, the customer must indicate on the return sheet the number and the holder of the credit card / bank account to which Gym Company Retail S.L. You must make the payment. The term for said payment will be the one established in the Law.


    a) For any incident, claim or exercise of their rights, the User may send an email to the address [email protected]

    b) You can also process any incident in our store / showroom in Avda. Corts Catalanes 9, Nave 1ª, 08173 San Cugat, Barcelona, ​​SPAIN.


    The delivery service of GYM COMPANY SPAIN, is carried out in collaboration with different logistics operators of recognized prestige. Orders will not be served in PO Boxes or in hotels or other non-permanent addresses.

    b) The cost of shipments is not included in the price of the Products. At the time of acquisition of the Product, the User will be informed of the exact shipping cost.

    c) If your order is only delivery (without installation), it will be considered as delivery "at street level (house entrance or apartment block)". Therefore, the User is responsible for moving or placing the machine in the place he chooses.

    d) If your order is with Delivery and Installation, it will be considered as delivery "at street level (house entrance or apartment block)" the User is responsible for moving the product in the place you choose and then the technician will go to your address for the assembly of the machine in the room or area where the equipment has been placed. The day after buying the item (s) the technician in your area will contact you to leave your contact and to stay waiting for the receipt of the product.

    e) Si tu pedido es con Entrega e Instalación, se considerará como entrega "a pie de calle (entrada de casa o bloque de apartamentos)" el Usuario se responsabiliza de mover el producto en el lugar que elija y luego acudirá el técnico a su domicilio para el montaje de máquina en el salón o área donde haya colocado el equipo. El día después de comprar el artículo(s) le contactara el técnico de su zona para dejar su contacto y para quedarse esperando a la recepción del producto.


    a) The User acknowledges that all the elements of the Store and of each of the Products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of its contents, and the computer programs used in relation to them, they are protected by intellectual and industrial property rights of Gym Company Retail S.L or of third parties, and that the General Conditions do not attribute any other rights to those industrial and intellectual property rights than those specifically contemplated therein.

    b) Unless authorized by Gym Company Retail S.L. or, where appropriate, by the third party holders of the corresponding rights, or unless it is legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow the access to the public through any form of public communication of any of the elements referred to in the previous paragraph. The User must use the materials, elements and information that he accesses through the use of the Store solely for his own needs, obliging himself not to directly or indirectly carry out a commercial exploitation of the materials, elements and information obtained through the same.

    c) The User must refrain from circumventing or manipulating any technical devices established by Gym Company Retail S.L. or by third parties in the Store.


    a) In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as that coming from the transactions made, will be included and kept in a file for your treatment, property of Gym Company Retail S.L, while its cancellation is not requested. The treatment will be dedicated to the development and execution of the sale, the personalized attention of the products and services that you acquire and the improvement of said attention, as well as to the promotion of own products and services and of third-party companies linked to Gym Company Retail S.L. , you are informed that your data will be made available to companies for the purposes indicated / Avda. Corts Catalanes 9, Nave 1ª, 08173 San Cugat, Barcelona, ​​SPAIN will treat this data with the utmost confidentiality being the sole and exclusive recipient of the same, and not making assignments or communications to third parties outside those indicated by current regulations. By subscribing to the newsletter, the user authorizes Gym Company Retail S.L. the referral, including through electronic media, commercial communications and promotional offers and contests.

    b) The User may at any time exercise their rights of access, rectification, opposition or cancellation by contacting Gym Company Retail S.L, Avda. Corts Catalanes 9, Nave 1ª, 08173 San Cugat, Barcelona, ​​SPAIN or by email addressed to atencioncliente @ gymcompany .es, attaching a copy of your NIF or substitute identification document.

    c) The answers marked with * on the registration form are mandatory. Your non-response will prevent the purchase of the selected products.


    Gym Company Retail S.L. facilitate the use of personal passwords to the user who registers as such on the website. These passwords will be used to access the services provided through the Website. The user must keep under his sole responsibility the passwords in the strictest and absolute confidentiality, assuming, therefore, how many damages or consequences of all kinds derive from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the User. The User undertakes to notify Gym Company Retail S.L immediately of any unauthorized use of his password, as well as access by unauthorized third parties to it.


    a) Gym Company Retail S.L uses cookies in order to improve its services, facilitate navigation, maintain security, verify the identity of the User, facilitate access to personal preferences and follow its use of the Store. Cookies are files installed on the hard disk of the computer or in the browser's memory in the folder pre-configured by the operating system of the User's computer to identify him.

    b) If the User does not want a cookie to be installed on their hard drive, they must configure their Internet browsing program to not receive them. Likewise, the User may destroy cookies freely. In the event that the User decides to deactivate cookies, the quality and speed of the service may decrease and even lose access to some of the services offered in the Store.

    c) Delete / Do not allow:


    The information, products and services published on this website may include inaccuracies or errors, including pricing errors. Specifically, Gym Company Retail S.L does not assume any responsibility for errors or inaccuracies of any kind or guarantee the accuracy of the information and description of the products, accessories, gifts and services shown on this website (which includes, without limitation, prices, photographs , general descriptions of the products, etc.); much of this information is provided by the respective suppliers.


    All products on our website and in our catalogs are covered by a manufacturer's warranty. If you use any of the products in an environment other than in a domestic environment, please call us to check if the product in which you are interested or are buying has a guarantee for the environment that will be used.

    For example, a product with a domestic warranty will not have any warranty if used in a Commercial or Semi Commercial environment. If you are not sure which classification of use you need please contact our telephone 932059567 and we will be happy to check if the products are suitable for your need.

    No product warranty will be covered, if the damage is caused by abusive or unreasonable use, nor if the customer alters the product in any way or if the customer does not provide reasonable and necessary care.

    Warranties also vary from manufacturer to manufacturer. If you require any clarification of the guarantee terms for certain products we will be happy to provide you with the necessary information.

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